ABOUT NEW CASTLE PLUMBING SUPPLY
New Castle Plumbing Supply
is able to separate itself from the competition by offering you the highest quality products at wholesale prices. We pride ourselves on our remarkably good customer satisfaction rating, and we are always seeking new ways to provide customers with the best shopping experience possible.
Worry-Free Shopping
Our satisfaction guarantee is another example of our dedication to please you, the customer. We take the uncertainty out of online shopping with our hassle-free return policy. Contact us today to learn more about our store policies and to experience our first-class customer service for yourself.
|
|
- Please inspect your packages IMMEDIATELY before signing for the delivery.
- Do not sign for or accept delivery of any packages that are visibly damaged.
- If a package appears to be damaged, you may refuse delivery of the item and notify us via telephone or internet.
- If you discover that the item is damaged after you've accepted the delivery, you must contact us within 48 hours of delivery acceptance in order for us to be responsible for the damage.
- If you contact us within the 48-hour time frame, we will file a claim with the shipping company and assume responsibility for the damage.
- We will send you a brand-new product in replacement for the damaged item once we have received and inspected the damaged item.
- We will not be able to file the shipping claim if we are not contacted within 48 hours of receiving a damaged item. It will be your responsibility for filing a claim with the shipping company.
 Membership:
Better Business Bureau
|
|
